You Got Questions, We’ve Got Answers
What is the return policy?
Our refund policy is 30 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: 316 California Avenue, #435 Reno NV United States 89509
The term 'AgonEcstasy' or 'us' or 'we' refers to the owner of the website whose registered office is 316 California Avenue, #435 Reno NV United States 89509. The term 'you' refers to the user or viewer of our website.
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Do you ship products?
For online orders shipped to your home, AgonEcstasy uses a variety of services. Shipping charges vary based on your purchase and are calculated using the carrier's shipping rates. We will show you the shipping cost after you have added items to your cart and selected your ship to address in checkout.
When an order is shipping via UPS, it may be delivered directly to your mailbox via the Surepost service. If your order was delivered via Surepost, please be sure to direct any questions regarding your delivery to your lost Post Office. If you need to update your delivery address or schedule delivery, you may be able to make an update by visiting their website and enrolling in the UPS My Choice Program.
Please include the recipients rank and/or title when shipping to our members of the military. This will help to expedite the final delivery. For orders shipping to APO, FPO, and DPO destinations, please be advised your order will travel over water and can take 6 to 8 weeks to arrive.
Alaska/Hawaii, and US Territory Shipping:
For orders shipping to Alaska, Hawaii, and any US Territory destinations, please be advised your order can take 1 to 2 weeks to arrive.
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at firstname.lastname@example.org. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at