(775) 453-2349

316 California Avenue, #435 Reno, NV 89509
United States of America

©2017 by AgonEcstasy. Proudly created with Wix.com

You Got Questions, We’ve Got Answers

FAQ

What is the return policy?

Returns
Our refund policy is 30 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@agonecstasy.com and send your item to: 316 California Avenue, #435 Reno NV United States 89509

What are our Terms of Use?

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern AgonEcstasy's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term 'AgonEcstasy' or 'us' or 'we' refers to the owner of the website whose registered office is 316 California Avenue, #435 Reno NV United States 89509. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Do you ship products?

Shipping:
For online orders shipped to your home, AgonEcstasy uses a variety of services. Shipping charges vary based on your purchase and are calculated using the carrier's shipping rates.  We will show you the shipping cost after you have added items to your cart and selected your ship to address in checkout.

When an order is shipping via UPS, it may be delivered directly to your mailbox via the Surepost service. If your order was delivered via Surepost, please be sure to direct any questions regarding your delivery to your lost Post Office. If you need to update your delivery address or schedule delivery, you may be able to make an update by visiting their website and enrolling in the UPS My Choice Program.

APO/FPO/DPO Shipping:
Please include the recipients rank and/or title when shipping to our members of the military. This will help to expedite the final delivery. For orders shipping to APO, FPO, and DPO destinations, please be advised your order will travel over water and can take 6 to 8 weeks to arrive.

Alaska/Hawaii, and US Territory Shipping:
For orders shipping to Alaska, Hawaii, and any US Territory destinations, please be advised your order can take 1 to 2 weeks to arrive.

What is privacy policy?

COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at info@agonecstasy.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
COOKIES
Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.
SECURITY
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at info@agonecstasy.com